Purdue Online Non-Credit Policies

Payment through Invoice

• If payment through an invoice is desired, it must be submitted to Purdue a minimum of 15 days prior to the course start date allowing for a payment due date to be prior to the first day of class.
• Any Learners not in paid status at the first day of the class will not have access to course materials until payment is received.
• Any learner whose company has elected to pay through invoice and has an unpaid balance with Purdue will not receive a credential or certificate upon course completion until payment is received in full.

Changing Course Section

• Once a course has started, changing a Learner’s registration from that course section to another section (e.g. offered at a different time) is not allowed.
• Prior to a course start date, if a Learner is registered for a course section then wishes to take a different section of the course, the Learners who self-registered online or by phone must drop the course and re-register for another section.

Term

• For agreements in which a company/organization wishes to make payment for registration(s) using a purchase order, the default term of the agreement is one calendar year of signing and any associated courses must start within that calendar year.
• Any unused purchased registrations remaining at the conclusion will be lost and cannot be rolled over to the next agreement term.
• Additional registrations can be purchased to achieve a higher discount tier; however, the new discount will only apply to the additional registrations made after the previous purchase. For example, if 5-9 registrations are purchased (qualifying for 5% group discount) and an additional 1-5 registrations are subsequently purchased, only the 10th registration and above would qualify for the 10% group discount.

Drops and Refunds

• Learners may drop the course/withdraw their registration from a course and receive a full refund prior to the start of the class. After first day of class, no refund will be issued for dropping enrollment.
• In the case of extenuating circumstances (see below), exceptions to the drop/refund policy may be made on a case-by-case basis.
• Failure on the part of the learner or company to notify Purdue of a decision to drop an enrollment does not equate to an automatic refund.
• Should Purdue decide to discontinue any course in which a Learner or company has unused purchased enrollments the remaining balance will be refunded to the payment source.

Additional Policies

• If you are financially sponsored to take this course, it is a condition of participation in this course that you consent to your sponsor/employer receiving information about your progress and any assessments. By logging into this course, you are signifying your consent to Purdue Online sharing such information with your sponsor/employer.
• Purchase and payment of course materials are the financial responsibility of Learners.
• Learners are expected to have access to standard software such as word processing and spreadsheets, as well as email capability and access to the internet, either at home or in the workplace.
• Purdue will record the earned grade for every Learner who successfully completes the Purdue course under this program. Faculty reserve the right to change the materials, such as textbooks, that are required for the class.
• Enrollment limited to class capacity when employees/Learners register individually.
• Purdue shall use commercially reasonable efforts to ensure that the Services are accessible to Customer via the World Wide Web twenty-four (24) hours a day, seven (7) days a week.
• All Learners agree to not copy, reproduce, create derivative works of, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content contained on the Website (including without limitation the Online Content and Courses) for any other purpose other than as permitted by these Terms without our prior written consent, and that any violation of the foregoing may result in dismissal of the Learner (without refund) from the Website, Online Content and/or Courses.
• All Learners must abide by all copyright notices or restrictions contained on the Website or the Online Content and Courses. Any attributions, legal or proprietary notices on the Website or the Online Content and Courses may not be deleted, and Learners agree that any violation of the foregoing may result in dismissal of the Learner (without refund) from the Website, Online Content and/or Courses.
• Purdue University is required by Federal Regulation to screen all persons that are not United States citizens who enroll in online programs. The screening process will utilize your name, company (if provided), and non-U.S. address you provide during the registration process. You may be removed and refunded (where applicable) if screening indicates your ineligibility to participate in education programs provided by Purdue University. Please email POCompliance@purdue.edu if you have any questions about this policy.

Examples of Extenuating Circumstances

Examples of Acceptable Extenuating Circumstances (within the first half of the course)

• Unforeseen medical incapacitation or physical or mental illness that significantly impacted the ability to continue participating in the course
• Unforeseen medical incapacitation or physical or mental illness of an immediate family member where the student is the primary care giver
• Death of an immediate family member (Spouse/partner, parent, child, grandchild, sibling, grandparent)
• Military deployment/call to active duty

Examples of Unacceptable Extenuating Circumstances

Appeals based on lack of awareness of dates and policies will not be reviewed. In addition, your request will not be considered if:

• Your circumstances did not take place within the first half of the course.
• You had a pre-existing condition that began or exacerbated prior to the course start or after the first half of the course.
• You did not have Internet access or your computer malfunctioned.

Refunds for Acceptable and Approved Extenuating Circumstances

• Prior to the end of the first week of the course = Student charged 25% of tuition
• After the end of the first week of the course = Student charged 50% of tuition