Description:
In this self-guided module, delve into the world of conflict resolution by learning a range of strategies to apply the right approach to various conflict scenarios, enhancing trust and community. Further, analyze how communication styles, power dynamics and cultural factors influence conflict outcomes. Gain access to a campus resource guide to connect with offices that can assist with managing various forms of conflicts.
This is a self-paced module that can be completed in segments, taking about 60 total minutes to complete. You'll have one year of access from the time you register.
Strategies to Improve Relationships is the second of three modules covering conflict competence. Be sure to register for the Understanding Conflict Competence and Repairing Relationships Harmed by Conflict modules to complete the series.