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Virtual Selling Micro-Course
2022 - 2023
COURSE DESCRIPTION
Description:
The COVID-19 pandemic has changed many things, including how we sell products and services. Selling virtually may be new to some and familiar to others. This non-credit micro-course will prepare salespeople at any level to confidently navigate the virtual space and best use technology to meet customer needs.
Salespeople, including managers, directors, and consultants, will benefit from this course in many ways. Students will learn how to incorporate virtual selling into their sales approach by assessing individual online selling approaches, obtaining tools for effective selling, and learning tips and best practices.
Selling in a virtual environment brings unique challenges, from a webcam or microphone not functioning to customers only being familiar with one brand of virtual conferencing to learning how to read non-verbal communication. In one day you will learn how each step of the sales process has evolved and how to use technology to combat those changes.
Registration in this course is subject to the Purdue University Online Non-Credit Policies.
No sections currently available.